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Quotes

Customer Account Overview

Introduction The quote module streamlines how sales and service teams build, share, and track cus...

Updated 6 months ago by Kozy Operations

Promotions

Admin Settings

What are Promotions? Promotions allow you to offer discounts or apply surcharges to customer invo...

Updated 6 months ago by Kozy Operations

Location Management

Customer Account Customer

Overview This guide explains how to create and edit service locations for customers in the Kozy s...

Updated 6 months ago by Kozy Operations

Editing a System Guide

Customer Account Fuel

This guide explains how to edit an existing system using the Edit System dialog and what each fie...

Updated 6 months ago by Kozy Operations

Adding a System Guide

Customer Account Fuel

A system represents a group of equipment that all share the same fill connection (the same delive...

Updated 6 months ago by Kozy Operations

Driver Load View

Mobile App Fuel

Driver Load List Screen Purpose: Displays all assigned routes and loads for the driver on the sel...

Updated 6 months ago by Kozy Operations

Service Order

Mobile App Servicemen

Service Orders Service orders are any customer concerns in which a tech is sent out to fix any pr...

Updated 6 months ago by Kozy Operations

Delivery View

Mobile App Fuel

The Delivery Card is the central interface where drivers perform and record an individual deliver...

Updated 6 months ago by Kozy Operations

Understanding Window Strategies

Fuel Systems Delivery Strategies

Window strategies determine how deliveries are estimated and scheduled by selecting the calculati...

Updated 7 months ago by Kozy Operations

Adding a System Guide

Fuel Systems

A system represents a group of equipment that all share the same fill connection (the same delive...

Updated 7 months ago by Kozy Operations

Editing a System Guide

Fuel Systems

This guide explains how to edit an existing system using the Edit System dialog and what each fie...

Updated 7 months ago by Kozy Operations

Settings – Managing Your Account and Preferences

Mobile App Login, Home, Settings and QR code

Overview The Settings screen allows you to manage your account, reset your password, update comp...

Updated 7 months ago by Kozy Operations

Home

Mobile App Login, Home, Settings and QR code

Overview The Home screen is the central hub of the Kozy Serviceman mobile application. It provid...

Updated 7 months ago by Kozy Operations

QR code

Mobile App Login, Home, Settings and QR code

Overview Instructions on how to acces QR Code if not provided by Company or Dispatcher Accessing ...

Updated 7 months ago by Kozy Operations

Summary

Mobile App Fuel

Purpose The Fuel Driver Module is used by field technicians who deliver heating oil or propane to...

Updated 7 months ago by Kozy Operations

Creating a Calendar Schedule

Fuel Systems Delivery Strategies

Calendar Scheduling Guide Calendar scheduling creates time-based recurring delivery requests base...

Updated 7 months ago by Kozy Operations

Understanding Calendar Schedules

Fuel Systems Delivery Strategies

Calendar scheduling allows you to set up automatic delivery requests for your customers based on ...

Updated 7 months ago by Kozy Operations

Understanding Degree Days

Fuel Systems Delivery Strategies

The degree day system predicts heating fuel consumption based on outdoor temperature. It's common...

Updated 7 months ago by Kozy Operations

Understanding Fuel Monitoring

Fuel Systems Delivery Strategies

Tank monitoring systems use IoT devices to track fuel levels in real time. This guide explains ho...

Updated 7 months ago by Kozy Operations