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Recently Updated Pages

Invoices

Billing

Introduction The invoice page can be used to see all invoices for customers as well as specific t...

Updated 4 months ago by Kozy Operations

Service Job List & Workflow

Servicemen

Introduction This guide explains how to navigate the service job list, open individual service vi...

Updated 5 months ago by Kozy Operations

All Projects

Service

All Projects The All Projects Report shows all projects that are scheduled to be worked on, are c...

Updated 5 months ago by Kozy Operations

Install Calendar

Service

Introduction The Install Calendar shows all Projects/Services that are scheduled that have been w...

Updated 5 months ago by Kozy Operations

Adding Services

Customer Account Overview

Introduction Services refers to account-level Products and Service Plans that apply to a specific...

Updated 5 months ago by Kozy Operations

Customer Account

Search Account Search

Overview The Customer Account Page is where you can access all information on The Customer. See A...

Updated 5 months ago by Kozy Operations

Billing

Customer Account Billing

Introduction The Billing section of the Customer Account is where all information regarding custo...

Updated 5 months ago by Kozy Operations

Account Search

Search Account Search

Overview Account Search helps you locate customer records by any identifying detail such as name,...

Updated 5 months ago by Kozy Operations

Adding a New Customer

Search New Customer

This guide walks you through creating a new customer from search to first location setup. It matc...

Updated 5 months ago by Kozy Operations

Onboarding

Search New Customer

Introduction The onboarding process allows for a New Customer to be added to the system, but rath...

Updated 5 months ago by Kozy Operations

Deliveries

Customer Account Fuel

Introduction The Deliveries part on the Fuel section of the Customer Account is where Customer De...

Updated 5 months ago by Kozy Operations

Vehicles

Admin Settings

Introduction This page is where company vehicles can be created and/or managed. Vehicles are what...

Updated 5 months ago by Kozy Operations

Terminals

Admin Settings

Introduction The Terminals page is where terminals can be created and/or managed. Terminals are t...

Updated 5 months ago by Kozy Operations

Manage Location Settings

Customer Account Customer

Introduction After a location has been created, settings on the location can be edited which incl...

Updated 5 months ago by Kozy Operations

Dashboard

Admin

Introduction The Dashboard generates an Employee List and their status' for the current day selec...

Updated 5 months ago by Kozy Operations

Autopay/Adding Credit Cards

Customer Account Billing

Overview The Autopay section of billing is where credit cards on a customers account can be manag...

Updated 5 months ago by Kozy Operations

January 11th Release (v3.22.0)

Changelog

Release Overview Completed a major customer UI refresh and rolled out a new onboarding wizard (s...

Updated 5 months ago by Kozy Operations

Invoice Subtypes

Admin Settings

Introduction This page is where Invoice Subtypes can be created and/or managed. Invoice Subtypes ...

Updated 5 months ago by Kozy Operations

Labels

Admin Settings

Introduction The Labels section of settings is where label are created and managed and can be ass...

Updated 5 months ago by Kozy Operations

Taxes

Admin Settings

Introduction The Taxes page is where taxes can be created to be attached to any sales made that a...

Updated 5 months ago by Kozy Operations