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Meters
Changelog
Service
Scheduling service and upkeep are very important tasks to utilize. Below are the training articles and videos for using the Service piece of the system.
Settings
Mobile App2
Getting Started
Employees begin with the shared pattern used across KozyOps: find the customer, confirm the location and related record, complete the work, then confirm that it moved forward.
Customer Service
Service
Service Plan Renewal
Subscriptions
Fuels
Propane Exchange
Management
Deliveries
Routing
Tune Up Scheduler
Active Holds Report
Task List
Tax Report
Parts Room
Parts
Blue Tooth Installation
Videos for Fuel
Below you will find the list of training videos for fuel
Fuel Drivers
Fuel Drivers
Ledger
Login, Home, Settings and QR code
Fuel
Oil & Propane Deliveries
Editing a System Guide
This guide explains how to edit an existing system using the Edit System dialog and what each field and setting controls. Prerequisites The system exists and you have permission to modify it. You are on the Customer Dashboard with the Location selected. Edi...
Bank Deposits and Receipts
Bank Deposits The Bank Deposits page can be used to manage and track all payment deposits. To reach the Bank Deposits page, on the side menu, click on Billing then click on Bank Deposits. Clicking on the three side bars on the top left corner of the page allow...
Invoices
Introduction The invoice page can be used to see all invoices for customers as well as specific totals based on pre set filters. To see the Invoices, on the side menu, click on Billing then click on Invoices. Clicking on the three bars on the top left corner o...
Tune Up Search
Tune Up Search Tune Up Search can be used to to see all Tune-up opportunities in order to review and coordinate any upcoming visits and schedule appropriate outreach opportunites. The Tune Up Search page can be pulled up by clicking on the Reports dropdown on ...
Customer Reach Outs
Customer Reach Outs The Customer Reach Outs page is used to keep track of any notifications that the customer received or will receive. To reach the page, click on Reports on the side menu, then click on Constumer Reach Outs. Clicking on the 3 bars on the top ...
Fuel Delivery Report
Fuel Delivery Report The Fuel Deliveries Report is another way to pull up data on deliveries with the inclusion of total sums based on selected filters. To reach The Fuel Delivery Report, on the side menu, click on reports then click on Fuel Delivery Report. C...
Sales Summary by Product
Sales Summary by Product The Sales Summary by Product Report shows sales made by each product, including total amount, what each product/service costs and taxes. To reach the Sales Summary by Product page, click on reports on the side menu then click on Sales ...
Aging Report
Aging Report The Aging Report allows unpaid balances to be monitored through age and account status'. The page can be pulled up by clicking on the reports tab on the side bar and clicking on the Aging Report. The side menu can be expanded by clicking on the th...
New Customer List
New Customer List New Customer List report provides information on New Customers that have been brought in to the company. To open the list, click on the reports drop down on the side menu and click on New Customer List. You can expand the side menu by clickin...
Install Calendar
Introduction The Install Calendar shows all Projects/Services that are scheduled that have been worked or need to be worked on. To reach the Install Calendar, click on the Service dropodown on the side menu then click on Install Calendar. Clicking on the three...
All Projects
All Projects The All Projects Report shows all projects that are scheduled to be worked on, are currently being worked on. When reaching All Projects, the page will display the following Totals Future Work - Projects that had yet to be started In Progress - ...
Dashboard
Introduction The Dashboard generates an Employee List and their status' for the current day selected. To reach this page, click on Admin on the side menu then click on Dashboard. Clicking on the three bars on the top left corner of the page expands the side me...
Customer Account
Introduction Upon landing on the customer account page, the Customers basic information will be displayed on the top of the page. This includes the customers Profile Picture, Customers Name, their Account Number, Phone Number, Email, Service Plans, Location, a...
Branding
Brands The Branding page is where brands can be created for the company or for any sub-companies owned by them. Branding is used to show The Companies Logo and Name, which are shown when sending emails or giving invoices to customers. To reach the Branding pag...
Zones
Zones The Zones page is where Zones can be created to show locations that are covered under a specific zone umbrella. These Zones can range anywhere from being regional to what locations only use specific fuels. To reach the Zones page, click on Admin Dropdown...
Overview
Introduction The Overview page is the first page that appears when looking into a customers account. From here, Services and Holds can be seen and added to the account. The Customers Balance and Quotes can be viewed here as well as the ability to add tasks to ...
Autopay/Adding Credit Cards
Overview The Autopay section of billing is where credit cards on a customers account can be managed. This includes adding credit cards to the account and what autopay features are placed on said cards. All autopay services will appear as manual until a card is...
Recent Transactions
Overview This section of Billing shows all recent transactions that have been made on the account including payments, deliveries, service, subscriptions and etc. The section appears as a table with line items being transactions with the following columns Dat...
Deliveries
Introduction The Deliveries part on the Fuel section of the Customer Account is where Customer Delivery Request can be input when made by the customer and not in Auto Delivery. A history Search and Pricing search can also be made here by clicking on the Histor...