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Custom Fields

Admin Settings

Introduction Custom Fields are where custom fields, that are seen when creating a system and equi...

Updated 3 weeks ago by Kozy Operations

Fuels

Admin Settings

Introduction The Fuels page is where Fuels are created and managed based on the fuels that the co...

Updated 3 weeks ago by Kozy Operations

Invoice Code

Admin Settings

Introduction The Invoice Codes page are where invoice codes are created and managed for service p...

Updated 3 weeks ago by Kozy Operations

Recent Transactions

Customer Account Billing

Overview This section of Billing shows all recent transactions that have been made on the account...

Updated 3 weeks ago by Kozy Operations

Setting Up a Route

Fuel Routing

Introduction When Fuel deliveries are requested or set to auto deliver, The Routing page is used ...

Updated 3 weeks ago by Kozy Operations

Collections

Billing

Introduction The Collections page is where posted invoices appear and are ready to be charged if ...

Updated 3 weeks ago by Kozy Operations

Invoices

Billing

Introduction The invoice page can be used to see all invoices for customers as well as specific t...

Updated 4 weeks ago by Kozy Operations

Service Job List & Workflow

Servicemen

Introduction This guide explains how to navigate the service job list, open individual service vi...

Updated 1 month ago by Kozy Operations

All Projects

Service

All Projects The All Projects Report shows all projects that are scheduled to be worked on, are c...

Updated 1 month ago by Kozy Operations

Install Calendar

Service

Introduction The Install Calendar shows all Projects/Services that are scheduled that have been w...

Updated 1 month ago by Kozy Operations

Adding Services

Customer Account Overview

Introduction Services refers to account-level Products and Service Plans that apply to a specific...

Updated 1 month ago by Kozy Operations

Customer Account

Search Account Search

Overview The Customer Account Page is where you can access all information on The Customer. See A...

Updated 1 month ago by Kozy Operations

Billing

Customer Account Billing

Introduction The Billing section of the Customer Account is where all information regarding custo...

Updated 1 month ago by Kozy Operations

Account Search

Search Account Search

Overview Account Search helps you locate customer records by any identifying detail such as name,...

Updated 1 month ago by Kozy Operations

Adding a New Customer

Search New Customer

This guide walks you through creating a new customer from search to first location setup. It matc...

Updated 1 month ago by Kozy Operations

Onboarding

Search New Customer

Introduction The onboarding process allows for a New Customer to be added to the system, but rath...

Updated 1 month ago by Kozy Operations

Deliveries

Customer Account Fuel

Introduction The Deliveries part on the Fuel section of the Customer Account is where Customer De...

Updated 1 month ago by Kozy Operations

Checking Deliveries

Fuel Deliveries

Introduction This guide will help with navigating to the Deliveries page as well as a breakdown o...

Updated 1 month ago by Kozy Operations

Vehicles

Admin Settings

Introduction This page is where company vehicles can be created and/or managed. Vehicles are what...

Updated 1 month ago by Kozy Operations

Terminals

Admin Settings

Introduction The Terminals page is where terminals can be created and/or managed. Terminals are t...

Updated 1 month ago by Kozy Operations