Login – Accessing the App

Overview 

 The Login screen is the secure entry point to the Kozy Serviceman mobile application. From here, employees authenticate using their company-issued credentials. First-time users or users switching companies must scan their company’s QR code to connect the app to the correct environment. 

 Key Features 

 

 Secure username and password authentication 

 QR code onboarding for environment setup 

 Real-time branding (company logo and name auto-load after QR scan) 

 Automatic error detection and clear instructions for resolution 

 

 Step-by-Step Login Instructions 

 Step 1: Open the App 

 

 Ensure you have internet or cellular data access 

 Tap the Kozy Serviceman icon to launch the app 

 

 Step 2: Enter Your Credentials 

 

 

 Tap the Username field and enter your employee username 

 Tap the Password field and enter your password 

 

 Step 3: First-Time Setup (QR Scan Required) 

 If this is your first time using the app: 

 

 Tap the QR Code icon below the login button 

 Point your camera at the QR code provided by your company or dispatcher (See QR code if not provided) 

 The app will automatically configure your environment 

 A company logo and name will appear at the bottom confirming success 

 

 Step 4: Logging In 

 

 

 Tap the Login button 

 A loading indicator will appear while your credentials are verified 

 If successful, you will be taken to the Home screen