Login – Accessing the App

Overview

The Login screen is the secure entry point to the Kozy Serviceman mobile application. From here, employees authenticate using their company-issued credentials. First-time users or users switching companies must scan their company’s QR code to connect the app to the correct environment.

Key Features

• Secure username and password authentication
• QR code onboarding for environment setup
• Real-time branding (company logo and name auto-load after QR scan)
• Automatic error detection and clear instructions for resolution

Step-by-Step Login Instructions

Step 1: Open the App

• Ensure you have internet or cellular data access
• Tap the Kozy Serviceman icon to launch the app

Step 2: Enter Your Credentials

• Tap the Username field and enter your employee username
• Tap the Password field and enter your password

Step 3: First-Time Setup (QR Scan Required)

If this is your first time using the app:

1. Tap the QR Code icon below the login button
2. Point your camera at the QR code provided by your company or dispatcher (See QR code if not provided)
3. The app will automatically configure your environment
4. A company logo and name will appear at the bottom confirming success

Step 4: Logging In

• Tap the Login button
• A loading indicator will appear while your credentials are verified
• If successful, you will be taken to the Home screen
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