# Getting Started

Employees begin with the shared pattern used across KozyOps: find the customer, confirm the location and related record, complete the work, then confirm that it moved forward.

# Logging in

### Logging In

- Each employee receives their own account URL and login credentials.
- Go to your company's assigned URL and enter your credentials to log in.
- <span style="white-space: pre-wrap;">Click </span>****Forgot your password****<span style="white-space: pre-wrap;"> to request a new one.</span>
- <span style="white-space: pre-wrap;">Click </span>****Scan QR Code****<span style="white-space: pre-wrap;"> for quick mobile setup on your phone.</span>

### Important Reminders

- Use an individual login. Do not share credentials with other employees.
- Screens and options vary by role and permissions.
- Drivers and technicians log in through the mobile app and see only what their work requires.
- <span style="white-space: pre-wrap;">In the office, the </span>****Admin****<span style="white-space: pre-wrap;"> tab is the visible difference between roles. Admins and Supervisors confirm their permissions when they attempt to change a setting. Supervisors also have extra settings and ledger rights.</span>
- Use the QR code option only on an approved work device, following company procedure.
- <span style="white-space: pre-wrap;">To sign out, open the employee profile menu in the top-right corner and select </span>****Logout****.

[![Screenshot 2026-07-21 at 9.40.29 PM.png](https://docs-kozyops-com-uploads.s3.amazonaws.com/uploads/images/gallery/2026-07/scaled-1680-/1R4screenshot-2026-07-21-at-9-40-29-pm.png)](https://docs-kozyops-com-uploads.s3.amazonaws.com/uploads/images/gallery/2026-07/1R4screenshot-2026-07-21-at-9-40-29-pm.png)