Creating an Annual Tune Up Creating an Annual Tune-Up Go to the customer's account and click Systems . Find the relevant fuel system (Propane, Oil, or HVAC) and click the gear icon on that system. Click ☀️ Schedule Heat Tune-Up . Select the equipment (for example, a boiler). Select the service date . Select the arrival window . Add visit notes, if applicable. To confirm the ticket was created, go to the Service tab and check for the new entry.