# Collections

### Introduction
The Collections page is where posted invoices appear and are ready to be charged if a customer has a credit card on their account but do not have autopay set up. To reach the invoice page, click on the Billing dropdown then click on Collections. Clicking on the 3 lines on the top left of the page will expand the side menu for easier access.

### Collections
The collections page is where customers who have credit cards on file can be charged after an invoice has been posted. If a customer has autopay set up, then the customers account will be charged automatically after the invoice has been posted. If a customer does not have a card on file, then the customer needs to be charged on the Bank Deposits page. For more information see the [Bank Deposits and Receipts](https://docs.kozyops.com/books/billing/page/bank-deposits-and-receipts) guide for charging an account with no card on file. When arriving on collections, the page will first display the following information
- Reminders Completed - Shows the total number of collections that have been completed
- Reminders Due - Shows the total number of collections that are due
- Reminders Upcoming - Shows collections who's due dates are approaching
- Unpaid - Shows the total amount that's owed and needs to be collected

The page can then be filtered by the type of invoice that was generated if looking for a specific invoice to charge. After selecting a filter, the page will then display as a table with all invoices being line items and with the following columns
- Account - Shows the Customer's Account Number, clicking here will bring up the customers account page
- Name - The name of the account holder
- Address - The account holders Address
- Due - The due date of the invoice
- Type - The type of invoice/service
- Amount - The amount due for that invoice
- Last Update - The last time the invoice was updated
- Credit Hold - Shows if the customer has a credit hold on their account
- Actions - Clicking on Charge will charge the customers card on file for the amount due

Clicking on each column header will sort the table by the selected header and display accordingly. A more in depth look at each individuals collection invoice can be seen on the [Recent Transactions](https://docs.kozyops.com/books/customer-account-jyk/page/recent-transactions#bkmrk-collections) page on the customers account if an invoice needs to be seen at a closer level for more information