Service Techincan Service In the app, select Service. Click the service list icon (top left corner) to view your appointments for the day. Next to that is the person with a "+" icon, used to search for a customer if needed. The car icon starts your route navigation for the day, beginning with your first appointment. The date icon lets you change the date to view future or past appointments. For the current day, select the visit list and choose the job you're heading to. Jobs are listed in numerical order, starting with the 1st job. Once inside a job, you'll see: A photo of the location The customer's name Directions to the location The ability to call the number on file The account status and current plans Concerns: lists the reason for the visit. Parts: lists any parts added by the office needed for this specific job. This doesn't always need to be filled out; it's used for billing purposes. Toggle from the Info section to System to see the systems listed on the account (e.g., boiler, furnace, hot water heater, etc.). Notes: log what you did and what still needs to be done. The office will see these notes and use them when speaking with the customer. Pictures: submit photos of your work or anything relevant to the job. Once uploaded, the office can see them immediately. When you're ready to begin, select Start Job at the bottom: A confirmation warning will appear; select Yes to proceed. The screen will show the job as in progress, with a timer in the top right corner. When finished, select End Job. The job will turn green and be marked complete. Return to your visit list and select the next job. At the end of the day, clock out the same way you clocked in that morning.